ࡱ> [ bjbjYY >6;p\;p\88))))))))8)$ *<)\*\*(***+"+ +;======$֚*a),++,,a))**Hvv.v.v.,^)*)*=v.,;v.v.u|*@%`,^x>)0-y,|||J)9,,v.,,,,,aa-,,,,,,,,,,,,,,,,8> v(: Summary of questions Questions on which the ԭ is seeking views: Testing methodology Do you agree that a probe-based testing methodology would be the most reliable and accurate approach for the Australian context? I agree that probe-based testing should be the primary methodology that provides a level benchmark for comparison, but I think this needs to be supported by secondary software testing methods. If you consider an alternative approach preferable, what approach do you prefer and why? I believe that a secondary software based approach is also highly valuable because it provides a user experience metric. This is beneficial in many ways; reinforces the validity of the testing procedure and provides more transparency as anybody who wants to run a software test can participate without needing specialised hardware; would help people to troubleshoot their own home networks if they are consistently much lower than the average in their area; will allow apps to be deployed to mobile devices with low per unit cost that will allow other information such as location to be collected; will provide context based results (e.g. testing mobile signal indoors, or testing at different times or locations when there is a heavy load on the network); is cheaper to deploy downloadable software and apps than deliver hardware units. Services What services should be included in the ԭs proposed performance monitoring and reporting program? In particular: Do you agree that the ԭ should monitor ADSL, HFC and NBN-based broadband services? Yes. Do you agree that the ԭ should monitor small business broadband services? Yes. Are there any other services which you consider should be included in the proposed program? In your response, please outline reasons. Mobile broadband services should be included as there needs to be transparency between the characteristics and performance of different technologies. This would allow Fiber to be directly compared to 4G for example. Regions How should the ԭ determine which regions to monitor as part of any program? In particular: How many Australian cities do you consider should be monitored as part of the proposed program? How could these be determined by the ԭ? Not sure. Software testing could be deployed ad-hoc by anyone who wished to participate. Would you consider State or Territory regions which encompass rural and regional areas outside of each major city would be sufficient to provide information to consumers living in these areas on the performance of broadband services? For example, a Victorian rural/regional delineation which encompasses services outside of metropolitan Melbourne. Not sure. Internet service providers How should the ԭ determine which ISPs to monitor for ADSL and NBN-based services? For example: Should the ԭ monitor the largest ISPs by total market share in the Australian fixed-line broadband market? Not sure. Should the ԭ monitor the largest ISPs by market share for each technology? Not sure. Should the ԭ monitor the largest ISPs by market share for each region? Not sure. If you consider that another approach to determining which ISPs to monitor is preferable, what is it and why do you prefer that approach? Should the ԭ monitor all providers of HFC in Australia, or limit testing to the two major networks operated by Telstra and Optus? Not sure. Speed tiers Do you agree the ԭ should test both ADSL 1 and ADSL2+ services? ADSL2+ and above. Should the ԭ test specific speed tiers for HFC and NBN-based services or should it test services falling within particular speed ranges? Please explain if and why you prefer a particular approach. Not sure. Sample size What is the minimum number of probes which would be required to provide robust results on the broadband performance likely to be experienced by consumers acquiring a particular ISP package or offering in a particular region (i.e. per sample set)? Not sure. Which of the variables (ISP, geographic region, speed tier or size of each sample set) is most important and why? Not sure. Metrics What information regarding download and upload data transfer rates (or speeds) would be most useful for ISPs and for consumers? In particular: Do you agree that the ԭ should monitor both peak and off-peak data transfer rates? Yes. What is the daily peak or busy period for demand on broadband bandwidth in Australia? Yes. To what extent are burst speeds available for consumers in Australia and should they be accounted for in the ԭs proposed testing program? Yes. What additional quality of service parameters should the ԭ monitor so as to obtain rich and meaningful information regarding the performance of broadband services in Australia? In your response, please state each factor which you consider should be tested and why. Packet loss, Latency, Jitter, Domain name service (DNS) resolution and DNS failure are all relevant metrics. It could be interesting to see how responsive certain "OTT" websites / webservices perform (e.g. Facebook) but I'm not sure that this is on scope of the project. Reporting What do you consider is the best approach to reporting on broadband performance in Australia? In particular: How often should the ԭ report on the results of its broadband performance testing? There should be an API available for web services to consume this data. Do you agree that the ԭ should provide detailed observations, commentary or analysis on the results of testing? Yes. Although if APIs are available then people can draw their own conclusions from the data. To what extent would industry (e.g. ISPs) value access to the raw data collected by any testing program and want to have access to it? They would definitely be interested in the data.      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