ࡱ> y 'bjbj 3.{{ ZZZZZnnnn zn:9;;;;;;$"n_!Z_ZZZZ[9:h.G0"""ZL__" : A guide for consumers WHAT YOU NEED TO KNOW ABOUT: How requiring Telstra to share its copper network benefits you May 2013 Telstra owns the network of copper wires currently used to carry most telephone calls and internet traffic in Australia. The ԭ promotes competition among companies supplying telephone and internet products by setting rules for how Telstra shares the use of its copper network. You benefit because competition leads to lower prices, greater choice of products, and the product features that people want. By requiring Telstra to share the use of its copper network at fair prices, the ԭ allows other companies to compete with Telstra in supplying telephone and internet products. This factsheet is part of a series explaining how ԭ regulation of the telecommunications industry works. How do companies provide telephone and broadband services to their customers using Telstras network of copper wires? Telstra owns and operates the network of copper wires that is currently used to carry most telephone calls and internet traffic within Australia over fixed telephone and broadband connections. Mobile services are provided over different networks. You have a choice of buying telephone and broadband services from a large number of competing telephone companies other than Telstra. There are two ways Telstras competitors can supply telephone and broadband services to their customers using Telstras copper network. They can supply services using Telstras copper wires and their own equipment that they have installed in Telstra telephone exchanges. This factsheet explains the ԭs role in making sure telephone companies can share the use of Telstras network of wires. or They can buy wholesale telephone and broadband services from Telstra, which Telstra supplies using its wires and equipment. These wholesale services are discussed in other HYPERLINK "http://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-communications/consumer-fact-sheets-for-telecommunications-services"factsheets. In both cases, Telstras competitors need to supply additional services to their customers. These include customer assistance (such as call centres), billing and accounts departments, marketing, and information about their products. How do telephone companies share the use of Telstras network? Telstra supplies two wholesale services that allow Optus, iiNet and other companies to share the use of Telstras network of copper wires. These services are called the unconditioned local loop service (or ULLS) and the line sharing service (or LSS). Companies buying these services use them with their own equipment, such as multiplexers, switches and routers, which they install in Telstra exchanges to connect with Telstras copper wires.  Diagram of the copper network from a customer to the telephone exchange The copper wires can be split into a high frequency segment (known as broadband), which is used for transmitting data over the internet, and a low frequency segment, which is used for making traditional telephone calls. Telephone calls that are made over the internet (such as Skype calls) use the broadband segment. The ULLS allows Telstras competitors to rent the entire piece of copper wire, allowing them to offer telephone and internet services to their customers, when they have their own equipment in the exchange. The LSS allows Telstras competitors to rent just the high frequency segment (or broadband) part of the copper wire. This allows them to offer internet services to customers who already have a telephone service provided by another company. Until its replaced by the National Broadband Network (NBN), Telstras copper network will remain the main network that Telstra and its competitors use to deliver telephone and broadband services to you. Why does the ԭ require Telstra to share the use of its network? We decided to regulate (that is, set rules for) the ULLS in 1999 and the LSS in 2002. The decision to regulate a service is called declaring the service. Declaring these services means that Telstra is required to allow other companies to share its copper network and Telstra must charge reasonable prices for its use. We thought that, if we didnt declare these services, Telstra was unlikely to allow other companies to use its network to compete with Telstra for customers. Without competition from other companies, Telstra would be able to charge higher prices for telephone and internet services and make higher profitsin other words, it would have monopoly power. Telstra would have monopoly power because it would be too expensive for other companies to build their own copper networks if they couldnt share Telstras network. Building another network would be very expensive because of the long distances outside the capital cities and the high cost of digging up footpaths and roads to install the underground ducts and pipes for the copper wires. We set the prices and other conditions for sharing the use of Telstras network where Telstra and its competitors cant agree on whats fair. We set prices that allow Telstra to recover its costs of sharing its network and make a reasonable commercial profit. We do not set retail prices or specific conditions included in the retail telephone and broadband plans offered by telephone companies. How do you benefit from the ԭs decisions? Our main aim is to ensure that you have a good choice of well-priced high quality telephone and internet services. Competition is usually the best way to achieve this because companies that set their prices too high or dont offer the types of products that people want will lose customers to competing companies. Allowing Telstras competitors to supply services using Telstras copper wires and their own equipment gives these companies greater control over the features they can offer to their customers, such as choice of internet download speeds and data allowances. Over the past decade, retail prices for telephone calls over the copper network have fallen by 33 per cent on average (after removing inflation), data allowances have increased, data download speeds are generally faster, and a wide range of telephone and broadband products are now available for people to choose from. For more information We have published factsheets about other  HYPERLINK "http://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-communications/consumer-fact-sheets-for-telecommunications-services" regulated telecommunication services. Details about the regulated wholesale prices and other supply conditions set by the ԭ are in our  HYPERLINK "http://accc.gov.au/regulated-infrastructure/communications/fixed-line-services/fixed-line-services-final-access-determination-fad-2011" 2011 decision report. The ԭ is currently considering whether it should continue to require Telstra to share the use of its network of copper wires. Our issues paper will give more information and lets you know how you can tell us what you think. Australian Competition and Consumer Commission 23 Marcus Clarke Street, Canberra, Australian Capital Territory 2601 Commonwealth of Australia 2013 Important notice The information in this publication is for general guidance only. It does not constitute legal or other professional advice, and should not be relied on as a statement of the law in any jurisdiction. Because it is intended only as a general guide, it may contain generalisations. Youshould obtain professional advice if you have any specific concern. The ԭ has made every reasonable effort to provide current and accurate information, butit does not make any guarantees regarding the accuracy, currency or completeness of thatinformation. ISBN 978 1 921973 68 0   ACCC 05/13_715/3 ef Kj !!!! """"""3$D$&&'''h.bjh &]Uh &]0J\^Jhhh?jhUUjhh0JU h &]0Jjhq/Uhq/jhhUh &]3r{  2 8=|:IngdbdDgdP>n(be "#$3$D$%&'10:pC}z. 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I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3N)cbJ uV4(Tn 7_?m-ٛ{UBwznʜ"Z xJZp; {/<P;,)''KQk5qpN8KGbe Sd̛\17 pa>SR! 3K4'+rzQ TTIIvt]Kc⫲K#v5+|D~O@%\w_nN[L9KqgVhn R!y+Un;*&/HrT >>\ t=.Tġ S; Z~!P9giCڧ!# B,;X=ۻ,I2UWV9$lk=Aj;{AP79|s*Y;̠[MCۿhf]o{oY=1kyVV5E8Vk+֜\80X4D)!!?*|fv u"xA@T_q64)kڬuV7 t '%;i9s9x,ڎ-45xd8?ǘd/Y|t &LILJ`& -Gt/PK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 0_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!0C)theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] .'n'e  XXXL# @0(  B S  ?r w / 6 333 5 ?bdD &].bE*pC}zhUq/k'P> currentname]\\cbrvpwxfs01\home$\nzats\How requiring Telstra to share its copper network benefits you.docx@ff@&Unknown G* Times New Roman5Symbol3. * ArialMM Arial-BoldMTArial7.@ CalibriKM Times-RomanTimesQM LucidaFaxLucida FaxCMArialMTArialWPFCentroSlabPro-RegularWM Gotham-BookGotham BookA$BCambria Math"qh%77 "xx2KH $PC}z2! xx Zatschler, NorwinZatschler, NorwinOh+'0 ( H T `lt|Zatschler, Norwin Normal.dotmZatschler, Norwin4Microsoft Office Word@G@Z@$hGl Rt<$ %M &" WMFC JjlcZg) EMFj/ 8h @~   cRp@Lucida Fax|)'_m1| p`Ev1p|  v1`=LucidaFaxCp1ln1b2  dv% % %   T`bpUUBUUB`nLcxA guide for consumers   TTbpUUBUUBnLcP  Rp@"Arial|%_m1| p`Ev1p|  v1`3.* ArialCp1ln1b2  dv% % %   T`uUUBUUB`LcWHAT YOU NEED TO KNOW ABOUT:       TTuUUBUUBLcP  Rp@Lucida Fax)'0_m1 xEv1  v1`=LucidaFaxCp1ln1b2   dv% % % % % %   TH`UUBUUB`*LcHow requiring Telstra to share its copper            T`UUBUUB`Lctnetwork benefits you    TTUUBUUBLcP   % % %  T|`UUBUUB`Lc\May 2013  TTUUBUUBLcP  Rp@Lucida Fax|)'_m1| p`Ev1p|  v1`=LucidaFaxCp1ln1b2  dv% % %   T`UUBUUB`ALcTelstra owns the network of copper wires currently used to carry                      T`!6UUBUUB`3ALcmost telephone calls and internet traffic in Australia. The ACCC                     T``9NUUBUUB`KLcTpro  T9NUUBUUBK:Lcmotes competition among companies supplying telephone and                    T`QfUUBUUB`cBLcinternet products by setting rules for how Telstra shares the use                       T`i.~UUBUUB`{Lc|of its copper network.       TT/i:~UUBUUB/{LcP r  Rp@"Arial|%_m1| p`Ev1p|  v1`3.* ArialCp1ln1b2   dv% % %   T`UUBUUB`dLcYou benefit because competition leads to lower prices, greater choice of products, and the product      T|`UUBUUB`Lc\features TTUUBUUBLcP  TUUBUUBLcpthat people want.  TTUUBUUBLcP u   T`UUBUUB`bLcBy requiring Telstra to share the use of its copper network at fair prices, the ACCC allows other  &" WMFC *j     T,`>UUBUUB`PLccompanies to compete with Telstra in supplying telephone and internet products.     TT?EUUBUUB?LcP i   T`UUBUUB`:LcThis factsheet is part of a series explaining how ACCC reg   TPUUBUUB+Lculation of the telecommunications industry     Tp`UUBUUB`LcXworks.  TTUUBUUBLcP  Rp@Lucida Fax|)'_m1| p`Ev1p|  v1`=LucidaFaxCp1ln1b2  0 dv% % %   T`UUBUUB`:LcHow do companies provide telephone and broadband services                 T`UUBUUB`;Lcto their customers using Telstra s network of copper wires?                  TTUUBUUBLcP   % % %  T\`!h0UUBUUB`.XLcTelstra owns and operates the network of copper wires that is currently used to carry mo     Ti!0UUBUUBi. Lchst telephone    T`0?UUBUUB`=cLccalls and internet traffic within Australia over fixed telephone and broadband connections. Mobile       Th`?pNUUBUUB`L/Lcservices are provided over different networks.   TTq?wNUUBUUBqLLcP    T`RaUUBUUB`_^LcYou have a choice of buying telephone and broadband services from a large number of competing       TX`bjqUUBUUB`oLcPte ThkbqUUBUUBkoZLclephone companies other than Telstra. There are two ways Telstra s competitors can supply        T@`qTUUBUUB`~SLctelephone and broadband services to their customers using Telstra s copper network.   TTUq[UUBUUBU~LcP    TT`dUUBUUB`LcP"  TTenUUBUUBeLcP  T,oQUUBUUBoPLcThey can supply services using Telstra s copper wires and their own equipment th  &" WMFC  j  TRUUBUUBR Lchat they have    ToUUBUUBoaLcinstalled in Telstra telephone exchanges. This factsheet explains the ACCC s role in making sure      To UUBUUBoELctelephone companies can share the use of Telstra s network of wires.     TT UUBUUB LcP    TX`jUUBUUB`LcPor TTkqUUBUUBkLcP    TT`dUUBUUB`LcP"  TTenUUBUUBeLcP  To)UUBUUBoGLcThey can buy wholesale telephone and broadband services from Telstra, w    T*UUBUUB*Lcxhich Telstra supplies    T(oHUUBUUBoOLcusing its wires and equipment. These wholesale services are discussed in other     TIUUBUUBI Lc`factsheets TTUUBUUBLcP. TTUUBUUBLcP uRp@ Arialt %_m1  Ev1   v1`3.* Arial0Cp1lln1b2 @ dv% % % '% LdII<!??% (   % % %  T`UUBUUB`LcIn both cases, Telstra s com  TUUBUUBFLcpetitors need to supply additional services to their customers. These     T` UUBUUB`eLcinclude customer assistance (such as call centres), billing and accounts departments, marketing, and       T` UUBUUB`!Lcinformation about their products.  TT $UUBUUBLcP   % % %  T`!Y6UUBUUB`33LcHow do telephone companies share the use of Telstra               T`Y!j6UUBUUBY3LcT s     T|`7LUUBUUB`ILc\network?   TT7LUUBUUBILcP   % % %  T`UdUUBUUB`beLcTelstra supplies two wholesale services that allow Optus, iiNet and other companies to share the use          T`dsUUBUUB`qeLcof Telstra s network of copper wires. These services are called the unconditioned local loop service   "&: WMFC j   TH`sRUUBUUB`*Lc(or ULLS) and the line sharing service (or   TTSsWUUBUUBSLcP  TXsUUBUUBX:LcLSS). Companies buying these services use them with their         T`UUBUUB`fLcown equipment, such as multiplexers, switches and routers, which they install in Telstra exchanges to         T,`6UUBUUB`%Lcconnect with Telstra s copper wires.    TT7=UUBUUB7LcP  % % 6c6c666b6b666a6a66  c.@Lucida Fax--- +2 n`cA guide for consumers    2 nc  @"Arial--- 52 `cWHAT YOU NEED TO KNOW ABOUT:        2 c  @Lucida Fax------ J2 `*cHow requiring Telstra to share its copper           )2 `cnetwork benefits you     2 c  --- 2 `cMay 2013   2 c  @Lucida Fax--- m2 `AcTelstra owns the network of copper wires currently used to carry                     m2 3`Acmost telephone calls and internet traffic in Australia. The ԭ                    2 K`cpro  b2 K:cmotes competition among companies supplying telephone and                   n2 c`Bcinternet products by setting rules for how Telstra shares the use                      .2 {`cof its copper network.        2 {/c   @"Arial--- 2 `dcYou benefit because competition leads to lower prices, greater choice of products, and the product     2 `cfeatures  2 c  %2 cthat people want.w   2 c   2 `bcBy requiring Telstra to share the use of its copper network at fair prices, the ԭ allows other      2 `Pccompanies to compete with Telstra in supplying telephone and internet products.      2 ?c   b2 `:cThis factsheet is part of a series explaining how ԭ reg   L2 +culation of the telecommunications industry k   2 `cworks.   2 c  @Lucida Fax--- b2 `:cHow do companies provide telephone and broadband services                d2 `;cto their customers using Telstras network of copper wires?                   2 c   --- 2 .`XcTelstra owns and operates the network of copper wires that is currently used to carry mo     2 .i cst telephone   2 =`cccalls and internet traffic within Australia over fixed telephone and broadband connections. Mobile      R2 L`/cservices are provided over different networks.    2 Lqc   2 _`^cYou have a choice of buying telephone and broadband services from a large number of competing      2 o`cte 2 okZclephone companies other than Telstra. There are two ways Telstras competitors can supply       2 ~`Sctelephone and broadband services to their customers using Telstras copper network.r    2 ~Uc    2 `c  2 ec   2 oPcThey can supply services using Telstras copper wires and their own equipment th    2 R cat they have   2 oacinstalled in Telstra telephone exchanges. This factsheet explains the ԭs role in making sure e    s2 oEctelephone companies can share the use of Telstras network of wires.      2  c   2 `cor  2 kc    2 `c  2 ec   v2 oGcThey can buy wholesale telephone and broadband services from Telstra, w    ,2 *chich Telstra supplies   2 oOcusing its wires and equipment. These wholesale services are discussed in other h    2 I cfactsheets  2 c.  2 c @ Arial---- @ !<I- --- 52 `cIn both cases, Telstras com  t2 Fcpetitors need to supply additional services to their customers. These    2 `ecinclude customer assistance (such as call centres), billing and accounts departments, marketing, and      =2 `!cinformation about their products.e   2 c  --- X2 3`3cHow do telephone companies share the use of Telstra               2 3Ycs    2 I`cnetwork?    2 Ic   --- 2 b`ecTelstra supplies two wholesale services that allow Optus, iiNet and other companies to share the use         2 q`ecof Telstras network of copper wires. These services are called the unconditioned local loop service     J2 `*c(or ULLS) and the line sharing service (or    2 Sc  b2 X:cLSS). Companies buying these services use them with their        2 `fcown equipment, such as multiplexers, switches and routers, which they install in Telstra exchanges to        C2 `%cconnect with Telstras copper wires.     2 7c  "System--ccbbaa՜.+,D՜.+, hp|  J7 ?How requiring Telstra to share its copper network benefits youU How do companies provide telephone and broadband services to their customers usiC How do telephone companies share the use of Telstras network?G Why does the ԭ require Telstra to share the use of its network?2 How do you benefit from the ԭs decisions? For more information Title Headings8 8@ _PID_HLINKSAd;http://accc.gov.au/regulated-infrastructure/communications/fixed-line-services/fixed-line-services-final-access-determination-fad-2011u?http://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-communications/consumer-fact-sheets-for-telecommunications-servicesu?http://www.accc.gov.au/regulated-infrastructure/communications/accc-role-in-communications/consumer-fact-sheets-for-telecommunications-services  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root Entry FChData X1Table"WordDocument3.SummaryInformation(0DocumentSummaryInformation8CompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q