ࡱ>  <bjbj oxx.JB1B1>L>8 ? ? ?DM?M?M??|I@LM?߭@pAA(CACA+C&QEETm* ?F+C+CFF ? ?CACA=J=J=JFL ?CA ?CAd=JF=J=JhCAp9:KM?G8P0߭,9GJ9p9 ?H"IF]F=JkF wFTIFIFIF=JIFIFIF߭FFFF9IFIFIFIFIFIFIFIFIFB1 K=:  Resubmitted draft required measure 6: NBN Information Security Plan Discussion Paper May 2013 Commonwealth of Australia 2013 This work is copyright. Apart from any use permitted by the Copyright Act 1968, no part may be reproduced without prior written permission from the Commonwealth available through the Australian Competition and Consumer Commission. Requests and inquiries concerning reproduction and rights should be addressed to the Director Publishing, Australian Competition and Consumer Commission, GPO Box3131, Canberra ACT 2601 or by email to publishing.unit@accc.gov.au. www.accc.gov.au Introduction On 27 February 2012, the Australian Competition and Consumer Commission (ԭ) accepted Telstra Corporation Limiteds (Telstra) structural separation undertaking (SSU) and approved the draft migration plan. The SSU and migration plan commenced on 6 and 7 March 2012, respectively. The migration plan requires that Telstra must develop certain disconnection measures or processes after the migration plan commences and submit them to the ԭ for approval. These measures are referred to as required measures. Required measures 1 to 5 comprise specific disconnection processes needed to facilitate migration to the National Broadband Network (NBN). Required measure 6 the NBN Information Security Plan (NBN ISP) sets out how Telstra will ensure that information sourced from NBN Co Limited (NBN Co) under the Definitive Agreements is secured from its retail business units. Further details on Telstras migration plan can be found on the HYPERLINK "http://transition.accc.gov.au/content/index.phtml/itemId/1043715"ԭ website. Information on the regulatory context and decision making framework for required measures is provided in the ԭs Assessment of Telstra's draft Migration Plan Required Measures Final Decision, February 2013 (the February 2013 Decision Paper). ԭ consideration of Telstras initial draft NBN Information Security Plan Telstra submitted its initial draft NBN ISP to the ԭ for approval in October 2012. The ԭ conducted public consultation on this draft between November and December 2012. The ԭ was not satisfied that the draft NBN ISP complied with the Telecommunications (Migration Plan Principles) Determination 2011 (the Migration Plan Principles) and on 7 February 2013 directed Telstra to amend the NBN ISP to take into account the ԭs concerns and resubmit it to the ԭ for approval. The ԭ also issued a decision paper, outlining the reasons for the ԭs decision. The February 2013 Decision Paper and Direction are available on the HYPERLINK "http://transition.accc.gov.au/content/index.phtml/itemId/1082236"ԭ website. In summary, the ԭ considered that the original draft did not adequately address concerns that Telstra could use NBN Co Migration Information to obtain an unfair commercial advantage. This was because: not all relevant information was to be protected Telstra personnel, in particular retail staff, may have had the capacity to use and disclose NBN Co Migration Information even though they did not need to know NBN Co Migration Information, as defined in the migration plan Telstra personnel may have been able to use and disclose NBN Co Migration Information that is not stored in relevant systems covered by the draft required measure. Additionally, the ԭ considered that the draft required measure provided inappropriate mechanisms for any future amendment or variation to the required measure. Telstras resubmitted draft NBN ISP On 19 April 2013, Telstra resubmitted a draft NBN ISP. The resubmitted draft NBN ISP and Telstras supporting submission are available on the HYPERLINK "http://transition.accc.gov.au/content/index.phtml/itemId/1082236"ԭ website. Telstra has made a number of changes to the draft NBN ISP in response to the concerns raised by the ԭ in its February 2013 Decision Paper. In particular, Telstra has: inserted a new commitment restricting the use of NBN Co Migration Information relating to NBN Points of Interconnection clarified the scope and operation of the overarching information security obligation in clause 5 and how this obligation relates to the categories of NBN Co Migration Information specified in Schedule 1 of the NBN ISP amended the need to know principle in 9.1(d) of the NBN ISP included express provisions clarifying that the NBN ISP applies to subsidiaries controlled by Telstra expanded the NBN ISP staff training in Schedule 3 to include physical security of NBN Co Migration Information amended the draft NBN ISP to require that staff in Retail Business Units are no longer permitted to access or use lead-in-conduit information amended the draft NBN ISP to require that most variations to the NBN ISP must be made in accordance with the formal variation process in the Telecommunications Act 1997. The only exceptions are changes to names of business groups or roles that are pre-authorised to access NBN Co Migration Information and changes to Schedule 3 (NBN ISP training). These variations will be provided to the ԭ for approval each quarter. Consultation The ԭ seeks feedback from interested parties on whether it should approve Telstras resubmitted draft NBN ISP. In particular, the ԭ would like feedback on whether the resubmitted draft NBN ISP sufficiently addresses the concerns raised by the February 2013 Decision Paper. In providing feedback, interested parties should give regard to whether measures and processes for the protection of NBN Co Migration Information are appropriate and effective to ensure that Telstra cannot obtain an unfair commercial advantage from this information. Part 4 of this paper outlines how interested parties can make submissions. Questions for consideration Scope of information protected under the NBN ISP Telstra contends that the definition of NBN Co Migration Information is limited to the NBN local access fibre network and does not extend to information related to the transit network. Further, Telstra submits that transit network information disclosed by NBN Co to Telstra under the Definitive Agreements confers no competitive advantage to Telstra over other NBN access seekers, as it provides no meaningful information concerning the proposed fibre footprint or the timing of commencement of supply of services over the NBN Co fibre network. The ԭ considers that, in order to provide assurance that Telstra cannot use or disclose NBN Co Migration Information to gain an unfair commercial advantage over its wholesale customers, the NBN ISP must provide effective safeguards against Telstra using or disclosing NBN Co Migration Information to further its own downstream operations. On one hand, Schedule 1 of the resubmitted draft NBN ISP excludes certain categories of information from the scope of NBN Co Migration Information that are in addition to the exclusions provided for under clause 24.1 of the migration plan. However, Telstra has included a specific commitment to address concerns that Telstra may be provided with an unfair commercial advantage by using that information to build out to NBN Points of Interconnection (POIs). This commitment prohibits certain Telstra personnel from using confidential information disclosed under the Definitive Agreements (including information relating to transit or backhaul capacity) for the purpose of identifying exchange buildings within which to install interconnection equipment used to connect to NBN POIs, or the timing at which to make that installation or investment. As stated in its February 2013 Decision Paper, the ԭ also considers that the NBN ISP should operate consistently across all categories of NBN Co Migration Information, rather than having one set of security measures for the categories of NBN Co Migration Information explicitly listed in Schedule 1 and another for further categories identified by Telstra that have not yet been incorporated in Schedule 1. Telstra has amended the overarching commitments in clause 5(d) to further clarify how they interact with the categories of NBN Co Migration Information listed in Schedule 1 of the NBN ISP. 1. Do the commitments restricting the use of confidential information in clause11 of the resubmitted draft NBN ISP adequately address concerns that Telstra may gain an unfair competitive advantage in relation to the transit network information disclosed by NBN Co to Telstra under the Definitive Agreements? 2. Does the overarching commitment under clause 5(d) of the resubmitted draft NBN ISP appropriately and effectively protect NBN Co Protected Information not specified in Schedule 1 of the NBN ISP? Effectiveness of processes and measures for use and disclosure of NBN Co Migration Information In its February 2013 Decision Paper, the ԭ stated that the need to know principle in clause 9.1 of the draft NBN ISP should reflect the need to know principle in Schedule 6 of the migration plan. The ԭ also stated that further clarity should be included as to the activities for which authorised personnel may need to know NBN Co Migration Information. In response, Telstra has revised clause 9.1 and has inserted definitions of Permitted Purpose and Telstra Permitted Purpose in its resubmitted draft NBN ISP. As a result, the NBN ISP more closely aligns with Schedule 6 of the migration plan and sets out in more detail the purposes which are permitted under the Definitive Agreements. 3. Is the need to know principle in the resubmitted draft NBN ISP consistent with paragraph 3.1 of Schedule 6 to the migration plan? Effectiveness of physical security measures In its February 2013 Decision Paper, the ԭ stated that the commitments relating to the physical security of NBN Co Migration Information must be strengthened in order for the NBN ISP to comply with section 29 of the Migration Plan Principles. In response, Telstra has included physical security of NBN Co Migration Information in Schedule 3 of the draft NBN ISP relating to NBN ISP staff training. 4. Will the physical security measures in the resubmitted draft NBN ISP be appropriate and effective in protecting against unauthorised access of NBN Co Migration Information? How to make a submission Submissions in response to this discussion paper will be accepted until 5:00 pm on Thursday 6 June 2013. Any submissions received after this time may not be considered. All submissions will be considered public and posted on the ԭs website. If stakeholders wish to submit commercial-in-confidence material to the ԭ they should submit a public and a commercial-in-confidence version of their submission. The public version of the submission should clearly identify the commercial-in-confidence material by replacing the confidential material with an appropriate symbol or [c-i-c]. The ԭ-AER information policy: the collection, use and disclosure of information sets out the general policy of the ԭ and the Australian Energy Regulator (AER) on the collection, use and disclosure of information. A copy of the guideline can be downloaded from the ԭ website at HYPERLINK "http://www.accc.gov.au/"www.accc.gov.au. The ԭ prefers to receive electronic copies of submissions in either Adobe PDF or Microsoft Word format that is text searchable. Please send submissions to the following email address: HYPERLINK "mailto:mssu-migration@accc.gov.au"ssu-migration@accc.gov.au. The ԭ also accepts hard copies of submissions. Any hard copy should be sent to: Sean Riordan General Manager Industry Structure and Compliance, Communications Group Australian Competition and Consumer Commission GPO Box 520, Melbourne VIC 3001 Any questions about this consultation process should be directed to Rebecca Holland at HYPERLINK "mailto:rebecca.holland@accc.gov.au"rebecca.holland@accc.gov.au or by calling: (03) 9658 6467.  Migration plan, clause 5.1(c).  Each of: (a) the Implementation and Interpretation Deed dated 23 June 2011 and made between Telstra and NBN Co; (b) the Subscriber Agreement dated 23 June 2011 and made between Telstra and NBN Co; (c) the Infrastructure Services Agreement dated 23 June 2011 and made between Telstra and NBN Co; (d) the Access Deed dated 23 June 2011 and made between Telstra and NBN Co; and (e) any other documents agreed by NBN Co and Telstra to be Definitive Agreements  HYPERLINK "http://transition.accc.gov.au/content/index.phtml/itemId/1043715"http://transition.accc.gov.au/content/index.phtml/itemId/1043715.  ԭ, Assessment of Telstra's draft Migration Plan Required Measures Final Decision, February 2013 pp. 4-6.  ԭ, Migration plan required measures - Decision made under section 577A(18) of the Telecommunications Act 1997, February 2013. ԭ, Assessment of Telstra's draft Migration Plan Required Measures Final Decision, February 2013, pp 30-47.  As defined in clause 24.1 of the migration plan.  HYPERLINK "http://transition.accc.gov.au/content/index.phtml/itemId/1082236"http://transition.accc.gov.au/content/index.phtml/itemId/1082236.  Draft NBN ISP, April 2013, clause 11.  Telecommunications (Migration Plan Principles) Determination 2011, section 29.  Telstra Supporting submission on resubmitted draft required measure 6, pages 5 & 6  Draft NBN ISP, April 2013, clause 11.      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