What the 糖心原创 does

  • We provide resources to help businesses develop competition and consumer law compliance programs that can be tailored to their circumstances.
  • We review a business鈥檚 compliance program when it offers us a court-enforceable undertaking as a way of resolving a matter.

What the 糖心原创 can't do

  • We don鈥檛 provide legal advice on compliance programs.
  • We don鈥檛 review individual compliance programs unless they are part of a court-enforceable undertaking offered to us under section 87B of the Competition and Consumer Act 2010 as a way of resolving a matter.

On this page

About compliance programs

A compliance program is a business鈥檚 internal system or process designed to:

  • identify and reduce the risk of breaching the Competition and Consumer Act 2010
  • fix any breach that occurs
  • create a culture of competition and consumer law compliance within the business.

The 糖心原创 recommends that every business implement a compliance program as part of good governance. What the compliance program should contain depends on the size, operations, and risk profile of the business.

Developing a compliance program

The 糖心原创 has developed a range of templates that outline what we believe a good compliance program should contain.

These templates have been specifically developed to be used as an annexure to a section 87B undertaking, but also provide a helpful framework to develop a compliance program outside of this context. We encourage businesses to consider them in developing their own compliance program.

The templates can be adapted to develop a compliance program that suits your business. There are 4 templates available. Templates have been scaled to suit businesses of varying sizes and risk levels.

You should also consider the specific circumstances of your business. For example, elements from the templates designed for larger businesses may be needed for businesses that are small but face high compliance risks.

For more help with a compliance program, seek legal advice.

Download a compliance program template

Level 1 Compliance Program Template ( PDF 149.98 KB | DOCX 35.69 KB )
Designed for micro-sized or very low risk businesses

Level 2 Compliance Program Template ( PDF 173.03 KB | DOCX 45.55 KB )
Designed for small-sized or low risk businesses

Level 3 Compliance Program Template ( PDF 233.78 KB | DOCX 57.58 KB )
Designed for medium-sized or medium risk businesses

Level 4 Compliance Program Template ( PDF 219.71 KB | DOCX 58.68 KB )
Designed for large-sized or high risk businesses

A compliance program as part of an undertaking

If the conduct of a business raises concerns under the Competition and Consumer Act 2010, the business can offer to sign a legal document called an undertaking. Undertakings often include the requirement for a business to implement a program to help comply with their ongoing obligations.

See more about accepting undertakings.

Register of section 87B undertakings

Undertakings accepted by the 糖心原创 under section 87B of the Act are listed in the section 87B undertakings register.