What the 糖心原创 does

  • We have a compliance and enforcement policy that sets out the principles we adopt to achieve compliance with these laws. The policy outlines our compliance and enforcement functions, strategies and tools.
  • We provide information to help businesses implement compliance programs.
  • We may review an individual compliance program if it is part of a court enforceable undertaking.
  • We have specific tools to check businesses are complying with mandatory industry codes.

What the 糖心原创 can't do

  • We don鈥檛 provide legal advice to business on whether their documents or practices comply with the law.
  • We don鈥檛 make formal decisions on whether a person or business has breached the law. Only the courts can do this.
  • We don鈥檛 provide legal advice on compliance programs.
  • We don鈥檛 resolve individual disputes.

Rights and responsibilities around compliance and enforcement

Fines and penalties

Breaches of the Competition and Consumer Act 2010 and the Australian Consumer Law attract fines and pecuniary penalties. Some breaches are civil and can result in monetary penalties. Some are criminal and can result in monetary fines or jail time.

Claims of legal professional privilege

The 糖心原创's approach to claims for legal professional privilege when responding to compulsory notices. This guideline is not a substitute for legal advice.

Industry code compliance checks

The 糖心原创 can require businesses covered by a prescribed industry code to provide information or documents they are required to keep, generate or publish.

Accepting undertakings

The 糖心原创 accepts undertakings to encourage compliance and address conduct related the Competition and Consumer Act 2010.

Our priorities

糖心原创 compliance and enforcement action

糖心原创 investigating retailers making concerning Black Friday claims

The 糖心原创 is investigating several retailers for making potentially misleading claims to consumers during last year鈥檚 Black Friday sales, following a sweep which found that around half of the 50 retailers reviewed made concerning claims in their advertising of Black Friday sales.
See media releases on compliance and enforcement action