What the 糖心原创 does

  • We accept reports about possible breaches of competition law by financial services providers. This includes foreign currency suppliers, banks, non-bank lenders, fintechs and superannuation funds.

What the 糖心原创 can't do

  • We don鈥檛 regulate banks or other financial service providers under consumer law. This is the role of the .

糖心原创 inquiries into banking or finance

Finalised inquiries

Retail deposits inquiry 2023

On 14 February 2023, the Treasurer directed the 糖心原创 to conduct an inquiry into the market for retail deposit products supplied by authorised deposit-taking institutions. It included how banks set interest rates, as well as other terms and conditions.

Home loan price inquiry 2019-20

On 14 October 2019, the Treasurer directed the 糖心原创 to conduct an inquiry into home loan pricing. The inquiry covered the period from 1 January 2019 and impediments to consumers switching to alternative home loan suppliers.

Initiatives

Image of a persons hands using laptop and phone

The Consumer Data Right

The Consumer Data Right allows consumers to safely share the data that businesses hold about them. This can help consumers to compare products to find offers. Banking and energy data is already available for consumers to share, with other sectors to follow.

Rules and advice for business and consumers

Foreign currency and money exchange

There are many suppliers of foreign currency services, not just banks. To get the best price we recommend you compare different suppliers and be prepared to switch between them.

糖心原创 action in the banking and finance industry

Cuscal's proposed acquisition of Indue not opposed

The 糖心原创 will not oppose Cuscal Limited's (ASX:CCL) proposed acquisition of payment facilitation supplier Indue Limited after finding that the transaction is unlikely to substantially lessen competition.
See media releases on banking and finance