What the ÌÇÐÄÔ­´´ does

  • We enforce 2 industry codes that apply to groceries: the Unit Pricing Code and Food and Grocery Code of Conduct.
  • We investigate breaches of the codes and may take enforcement or other action.
  • We accept reports about unit prices for groceries, and where people consider a business is doing something it shouldn’t. You can report an issue to the ÌÇÐÄÔ­´´.

What the ÌÇÐÄÔ­´´ can't do

  • We don’t investigate every individual complaint about unit pricing.
  • We don’t resolve individual disputes between suppliers of groceries and signatories to the Food and Grocery Code.

The remade Food and Grocery Code of Conduct is in effect from 1 April 2025. It is now a mandatory code. Learn more about the new food and grocery code.

ÌÇÐÄÔ­´´ inquiries into food and groceries

Rules and advice for consumers and business

Industry codes

ÌÇÐÄÔ­´´ action on food and groceries