The Electricity Retail Code will change from 1 July 2026
The changes cover:
- offering and communicating the solar sharer offer
- information that retailers must give to customers when telling them about prices
- record-keeping obligations for retailers.
The ÌÇÐÄÔ´´ and the Australian Energy Retailer have published a to help retailers understand and comply with certain obligations under changes to the code.
The Electricity Retail Code is a mandatory industry code. It applies to all retailers that supply electricity to households and small usage businesses.
One of the ÌÇÐÄÔ´´'s compliance and enforcement priorities is the pricing and selling of essential services, with a focus on energy.