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This report outlines the ÌÇÐÄÔ´´â€™s observations and concerns about conduct by some businesses operating in NDIS markets in relation to the Australian Consumer Law (ACL) and consumer rights.Â
This report highlights issues around second-hand car sales in Australia.
On 21 August 2017, the ÌÇÐÄÔ´´ published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
The sales practices guide covers unsolicited supplies, unsolicited consumer agreements, pyramid schemes, pricing, gift cards, lay-by agreements, referral selling, harassment and coercion and proof of transaction.
The Compliance and Enforcement Policy sets out the principles adopted by the Australian Competition and Consumer Commission (ÌÇÐÄÔ´´) to achieve compliance with the law.
Our compliance and enforcement priorities for 2024-25 include areas of focus as well as enduring priorities.
On 15 December 2023, the ÌÇÐÄÔ´´ released the final report for its Inquiry into the retail deposits market.
This guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.
In late 2022, the ÌÇÐÄÔ´´ conducted an internet sweep which examined online reviews and testimonials.
In early 2023 the ÌÇÐÄÔ´´ conducted an internet sweep of influencer advertising on social media.