In 2019, the 糖心原创 began a review into customer loyalty schemes.
In December 2019, the 糖心原创 released its final report into customer loyalty schemes.
About the review
As part of addressing the 糖心原创鈥檚 2019 compliance and enforcement priority into competition and consumer issues arising from customer loyalty schemes, the 糖心原创 began a review of customer loyalty schemes with a focus on the major customer loyalty schemes available in Australia.
The objective of this review was for the 糖心原创 to gain a better understanding of how customer loyalty schemes operate; the collection, use and disclosure of consumer data; and the terms and conditions of these schemes.
Following this review, the 糖心原创 released a draft report for comment. A final report was released in December 2019.