The 糖心原创 completed a review of the indicators the 糖心原创 uses in monitoring and evaluating the quality of services and facilities at Brisbane, Melbourne, Perth and Sydney airports.
The 糖心原创 monitors airport quality to promote transparency about services provided by airports for which there is little or no competition. Our monitoring provides information on how airport quality is changing over time and enables us to make general observations on whether monitored airports are taking advantage of lack of competition.
In response to a recommendation from the Productivity Commission鈥檚 2019 report on the economic regulation of airports, the Australian Government has asked the 糖心原创 to review the indicators, to:
- more closely reflect the expectations of passengers, airlines and other airport users, and
- have a greater focus on outcomes.