- Do you and your staff know the rights of customers under the law?
- Is a larger business proposing to buy your small business?
- Do you know the tactics scammers use to target businesses?
Every small business must follow the law
As a small business, you need to understand how to trade fairly and compete in an open market when dealing with other businesses, competitors and suppliers. You also need to understand how to treat consumers fairly.
It doesn鈥檛 matter if you're a sole trader or have 2, 20 or 200 staff. Whether you work from home, sell products online or use your vehicle to offer services. If you鈥檙e engaging in regular business conduct like buying or selling products or services in Australia, you must comply with the law. If you fail to comply, you are breaking the law. This can result in fines and penalties.
In this toolkit
- Rights and responsibilities of your small business (current page)
- Treating your customers fairly
- Resolving issues with customers
- Working and trading with other businesses
- Resolving issues with other businesses
- Industry rules that apply to specific sectors
Visit the small business page for the latest news and updates.